{"id":2839,"date":"2022-09-19T23:05:42","date_gmt":"2022-09-19T23:05:42","guid":{"rendered":"https:\/\/www.hhwaz.org\/newsletter\/?page_id=2839"},"modified":"2022-09-23T19:18:55","modified_gmt":"2022-09-23T19:18:55","slug":"department-spotlight-ccc-team","status":"publish","type":"page","link":"https:\/\/www.hhwaz.org\/newsletter\/october-2022-newsletter\/department-spotlight-ccc-team\/","title":{"rendered":"Department Spotlight CCC Team"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2839\" class=\"elementor elementor-2839\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-429baf3 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"429baf3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInDown&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f6f3cc5\" data-id=\"f6f3cc5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18047fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18047fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-976f617\" data-id=\"976f617\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec7051c elementor-widget elementor-widget-heading\" data-id=\"ec7051c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">fall Edition<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6116b3d\" data-id=\"6116b3d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e37fc1 elementor-widget elementor-widget-heading\" data-id=\"1e37fc1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">october 2022 \u2022 Volume II<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-432cfad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"432cfad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-423532a\" data-id=\"423532a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fc6926 elementor-widget elementor-widget-heading\" data-id=\"4fc6926\" data-element_type=\"widget\" id=\"the-horizon-text-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.hhwaz.org\/newsletter\/october-2022-newsletter\/\">The Horizon<\/a><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d649d4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d649d4e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e416d35\" data-id=\"e416d35\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c39821a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c39821a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Department Spotlight: Customer Care Center<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad85271 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad85271\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dc8b5b3\" data-id=\"dc8b5b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-037f32b elementor-widget elementor-widget-image\" data-id=\"037f32b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.hhwaz.org\/newsletter\/wp-content\/uploads\/2022\/09\/a-5-e1663629239991.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.hhwaz.org\/newsletter\/wp-content\/uploads\/2022\/09\/a-5-e1663629239991.png 500w, https:\/\/www.hhwaz.org\/newsletter\/wp-content\/uploads\/2022\/09\/a-5-e1663629239991-300x300.png 300w, https:\/\/www.hhwaz.org\/newsletter\/wp-content\/uploads\/2022\/09\/a-5-e1663629239991-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-099c04f\" data-id=\"099c04f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb9a9f6 elementor-widget elementor-widget-text-editor\" data-id=\"cb9a9f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\"><strong>Meet our dedicated Customer Care Center team!<\/strong> <\/span><\/p><p><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\"><span style=\"background: white;\">Our Customer Care team is working hard to provide friendly and helpful information and to exceed customer expectations.<\/span><\/span><\/p><p class=\"MsoNormal\"><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\">The Customer Care Center (CCC) was formed in 2019. The CCC team fields all incoming calls, schedules new intake appointments, behavioral health and PCP provider appointments, answers questions, and handles all incoming call transfers. The CCC team is the first contact with patients, and it is their goal to be able to handle every call promptly and with kindness. The team provides top quality customer service with compassion, showing members that their voices are heard and that they are important to Horizon Health and Wellness. <\/span><\/p><p class=\"MsoNormal\"><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\">On average, the Customer Care Team <b>500 \u2013 600 calls<\/b> per day and more than <b>11,000<\/b> per month. They also respond to more than <b>100<\/b> emails a day, along with responding to faxed referrals for new patients. The team works Monday \u2013 Friday, 8:00 a.m. to 5:00 p.m. They respond to inquiries by phone and email. The most frequent request is to schedule an appointment.<\/span><\/p><p class=\"MsoNormal\"><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\">CCC Manager, Kelly, says, \u201cWe want to enhance every patient\u2019s experience and foster relationships, to improve credibility and create customer loyalty for Horizon. The CCC doesn\u2019t want to be known as an everyday call center, they want to be the best at what they do.\u201d The team currently consists of one manager and nine employees, working out of two locations.<\/span><\/p><p class=\"MsoNormal\"><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\">Manager: Kelly<\/span><\/p><p class=\"MsoNormal\"><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 14pt;\">Customer Care Representatives:<\/span><\/p><ul><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Samantha<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Angela<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Joni<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Joanne<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Jazmyne<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Angie<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Connie<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Stephanie<\/span><\/li><li class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Pauline<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8437d63 elementor-widget elementor-widget-spacer\" data-id=\"8437d63\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6527b29 elementor-widget elementor-widget-text-editor\" data-id=\"6527b29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span style=\"color: #000000; font-family: Arial, Helvetica, sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14pt;\">Thank you for your hard work and dedication, CCC Team!<\/span><\/p><p class=\"MsoNormal\"><span style=\"font-size: 14pt; font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000; font-weight: var( --e-global-typography-text-font-weight );\">To contact the Customer Care Center, call 833-431-4449 or <\/span><span style=\"color: #33cccc;\"><a style=\"font-weight: var( --e-global-typography-text-font-weight ); color: #33cccc;\" href=\"mailto:customercarecenter@hhwaz.org\">customercarecenter@hhwaz.org<\/a><\/span><span style=\"color: #808080; font-weight: var( --e-global-typography-text-font-weight );\">.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1ba440 elementor-widget elementor-widget-spacer\" data-id=\"f1ba440\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34aefac elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"34aefac\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1305c8\" data-id=\"a1305c8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-846f574 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"846f574\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you have any news or photos for the employee newsletter, please send it to the Marketing &amp; Communications Department at <a href=\"mailto:MarCom@hhwaz.org\"><u>marcom@hhwaz.org.<\/u><\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c665f18 elementor-widget elementor-widget-heading\" data-id=\"1c665f18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Horizon \u2014 Where kindness matters.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6388b4b5 elementor-shape-circle elementor-grid-3 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"6388b4b5\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.7 - 03-07-2022 *\/\n.elementor-widget-social-icons.elementor-grid-0 .elementor-widget-container,.elementor-widget-social-icons.elementor-grid-mobile-0 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.elementor-icon.elementor-social-icon{border-radius:10%}.elementor-shape-circle .elementor-icon.elementor-social-icon{border-radius:50%}<\/style>\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-animation-push elementor-repeater-item-8f7758c\" href=\"https:\/\/www.instagram.com\/hhwaz\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-animation-push elementor-repeater-item-59e17bb\" href=\"https:\/\/www.facebook.com\/horizonhealthandwellnessarizona\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<i class=\"fab fa-facebook\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-animation-push elementor-repeater-item-8c2d1ae\" href=\"https:\/\/www.linkedin.com\/company\/hhwaz\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>fall Edition october 2022 \u2022 Volume II The Horizon Department Spotlight: Customer Care Center Meet our dedicated Customer Care Center team! Our Customer Care team is working hard to provide friendly and helpful information and to exceed customer expectations. The Customer Care Center (CCC) was formed in 2019. The CCC team fields all incoming calls, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2737,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2839","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/pages\/2839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/comments?post=2839"}],"version-history":[{"count":28,"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/pages\/2839\/revisions"}],"predecessor-version":[{"id":3412,"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/pages\/2839\/revisions\/3412"}],"up":[{"embeddable":true,"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/pages\/2737"}],"wp:attachment":[{"href":"https:\/\/www.hhwaz.org\/newsletter\/wp-json\/wp\/v2\/media?parent=2839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}